Help Centre

Your calendar will be dispatched as soon as possible, typically within 48 hours of receiving your order confirmation email. Please do not worry if your dispatch email hasn't yet been received - this may take up to October 31st at the latest due to high demand!

We're sorry to hear that there's a missing item from your calendar! A member of our Customer Service team would be more than happy to help you with this. You can contact them by sending us a message via the 'Still need help?' section (below).

We can only apologise that your calendar or its contents have arrived damaged - our dedicated Customer Service team would love to get this resolved for you. Please keep the damaged item/s as images of this may need to be provided! Please reach out to the team by sending us a message via the 'Still need help?' section (below).

Our 2024 Advent Calendar contains a variety of 27 full-size and travel-size beauty icons - worth over £565! You can view a full list of the contents here.

Our LookFantastic Advent Calendar is only eligible for subscriber discount. If you're already a subscriber to our monthly Beauty Box, simply add the calendar to your basket whilst logged into the account that contains your active subscription & your discount will automatically apply. Alternatively, if you'd like to sign up, you can add a subscription box here & add a calendar to your basket and this will then apply for you!

You can track your order using the details provided on your dispatch confirmation email & enter them here. Alternatively, you can track this through the order in Your Account.

Yes - due to the contents of the calendar, the following locales are currently the only locales that can receive the calendar: ​

-United Kingdom​

-Austria​

-Belgium​

-France​

-Germany​

-Italy​

-Netherlands​

-Poland​

-Spain​

-Australia​

-New Zealand​

-Saudi Arabia​

-UAE​

We do apologise for any disappointment caused by this!

If you have selected any of the following payment methods, a charge will only be taken once your order enters the dispatch process:

Debit Card

Credit Card

ApplePay

Google Pay

Please note that other third-party payment providers & pay-in-instalment providers may charge immediately upon order placement.

Our warehouse elves have kitted the 2024 Advent with 25 doors, so you can count your way down to Christmas morning with new beauty surprises each day!

Absolutely! We want to cover all bases here at LookFantastic so we've released our Iconic Grooming Kit. Due to phenomenal demand, we are now sold out of our Grooming Advent calendar, but you can still view the contents here! You can also check out our other gifting options here.